How It WorksUse CasesPricingGrade Your Search
How It WorksUse CasesPricingGrade Your Search
Pricing

Pay for searches, not seats or SKUs

Simple usage-based pricing that scales with your business. No setup fees. No annual contracts. No surprise overages.

Most Popular

Growth

For stores ready to upgrade from native search

$0.10/per search
Up to 50,000 searches/month

On Shopify: installed and billed through the Shopify App Store. 7-day free trial.

See XTAL in action with your catalog.

Full-Spectrum Search™
LLM query understanding
Plain-English merchandising rules
XTAL Intelligence (reasoning visibility)
Real-time catalog sync
All platform integrations
Standard support (email + docs)
Analytics dashboard

Enterprise

For high-volume stores needing custom solutions

Custom/volume pricing
50,000+ searches/month

Let's talk about your volume

Everything in Growth, plus:
Volume pricing discounts
Dedicated success manager
Custom SLA
Priority support (Slack + phone)
Advanced analytics + exports
Custom integrations
Multi-store / multi-region

Estimate your monthly cost

Enter your average monthly search volume to see what XTAL would cost.

Check your analytics for 'site search' sessions

Typical Ranges

Small store (1K-5K searches)

$100–$500/mo

Growing brand (5K-20K searches)

$500–$2,000/mo

Established retailer (20K-50K searches)

$2,000–$5,000/mo

Why It Matters

Better search means better business

Higher conversion

When customers find what they're looking for, they buy. Simple as that.

Larger baskets

Smart search suggests related products and alternatives, naturally increasing order value.

Lower support costs

Fewer 'I can't find X' tickets when search actually works.

Competitive advantage

Search quality is a differentiator your customers will notice.

See It In Action

Request a demo to see how XTAL performs with your catalog.

How We Compare

Transparent pricing vs. the usual runaround

Native Platform Search

Free

  • Limited functionality
  • No semantic understanding
  • Poor results = lost sales

You get what you pay for

Algolia

$0.50–$1.75 per 1,000 searches

  • Plus record storage fees
  • Implementation costs extra
  • Requires engineering to configure

Lower request rate; total cost depends on records, tier, and implementation

Searchspring

Quote only (not published)

  • Annual contracts
  • Tiered by features, not usage
  • Setup fees common

Similar total cost, less AI-native

Klevu

$449–$649/mo (Shopify app); platform quote only

  • Per product limits
  • AI features in higher tiers only
  • Onboarding fees

Feature-gated, complex pricing

XTAL

One price. All features. No setup fees. No contracts. Pay for what you use.

New · XTAL PIM

Catalog intelligence, priced for mid-market

Beyond search, XTAL PIM enriches your whole catalog with AI in your brand voice and syncs it to your channels. Start on WooCommerce for $99/month.

Explore XTAL PIM
Most Popular

Basic

For mid-market merchants ready to run catalog enrichment in-house

$99/month
14-day free trial · AI credits billed as you use them

14 days free. No credit card to start.

WooCommerce integration
Catalog Intelligence enrichment
Brand-prompt augmentation
Review & approval queues
Version history on every field
XLSX import / export
Pay-as-you-go AI credits
Email support

Enterprise

For larger catalogs and teams selling across many channels

Custom/volume pricing
Custom AI credit volume

Let's scope your catalog and channels.

Everything in Basic, plus:
Multiple channels & marketplaces
Discounted AI credit volume
Custom integrations
Dedicated success manager
Priority support
SSO & advanced permissions
XTAL Brand Agent · Shopify app

An AI shopping advisor, priced per conversation

XTAL Brand Agent is a separate Shopify app: an advisor on your storefront that answers shoppers' questions from your own catalog. It is priced on its own and does not change what XTAL Search costs.

XTAL Brand Agent

An AI advisor on your Shopify storefront that answers shoppers from your own catalog

$0.50/conversation
Capped at $1,000 per 30 days

Billed through Shopify's own billing, as Shopify requires of App Store apps. You approve the charge in your Shopify admin, it appears on your Shopify bill, and no payment details go to XTAL.

A conversation is one shopper session, up to 30 minutes in one browser tab
Charged at the shopper's first question; follow-ups in that session are free
No monthly fee, no setup fee and no trial period
Nothing is charged above the cap you approve
Cancel from the app's Billing page at any time
Common Questions

Pricing FAQs

We'll reach out to discuss volume pricing before you hit the cap. No surprise cutoffs, no automatic overage charges. We'll find a rate that works for your volume.

See the value before you pay anything

Live demo with your real catalog. Real searches. If the ROI isn't obvious, we'll tell you.

No credit card required
Cancel anytime
No setup fees